Frequently Asked Questions
Q: What kind of liquids can Grindex pumps handle?
A: Please refer to the Liquid Guide under the Toolbox page
Q: How many times can the pump start/stop per hour?
A: Go to the IOM-manual, under Toolbox or Document Archive to find data about start/stop per hour
Q: Where can I find information regarding tandem connected pumps?
A: Go to Pump Arrangement in the Pump School under the Toolbox page
Q: Do you have pumps for warm water applications?
A: Yes we do, information about each pump’s capability can be found in the product datasheets under the Document Archive
Q: Where do I find spare parts for my pump?
A: You will find spare parts for your pump in the Spare Part Selection under the Toolbox page
Q: Do you have any information on how I can troubleshoot my pump?
A: Go to the IOM-manual, under Document Archive to troubleshoot your pump
Q: Where can I find info about slurry pumping?
A: Alt. 1. You can read more about slurry pumping in and choosing the right pump type for the job, go the Pump School page Part 1 in the Toolbox
Alt. 2. Log in and go to Tech Support. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.
Q: Where can I find datasheets?
A: Datasheets can be found under the Document Archive
Q: Where can I find manuals regarding Installation, Operation and Maintenance?
A: IOM-manuals can be found under Document Archive
Q: How can I select a suitable pump for my application?
A: Please refer to Pump Selection under the Toolbox page
Q: Where can I find standard lead time information?
A: For information on standard lead times you will need to login to the Grindex Distributor Portal > Logistics. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.
Q: Where can I find dimensional drawings?
A: Dimensional drawings can be found under Document Archive
Q: Which oil should I use in the pump?
A: Glycol for Bravo 400-900
Q: Where can I find info regarding starter panels?
A: For information regarding starter panels you will need to login to the Grindex Distributor Portal > Tech Support. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.
Q: What zinc anodes are available for my pump?
A: For information regarding available zinc anodes you will need to login to the Grindex Distributor Portal > Tech Support > Accessories & Kit list. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.
Q: Where can I find recommended spare part information?
A: You will find spare parts for your pump in the Spare Part Selection under the Toolbox page
Q: What accessories and kits are available for my pump?
A: For information regarding accessories and kits, check the accessories and kits section. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.
Q: What RSK numbers do Grindex pumps and spare parts have?
A: For information about RSK numbers, you need to log in to Grindex distributor portal. Please contact your Grindex country manager to create a login.
Q: Where can I find the Workshop manual?
A: You will find the Workshop manual in the Spare Part Selection under the Toolbox
If your question still stands, contact Grindex by filling in the form as below.